To change your access code or password, log in to “My Account” by inputting your account number and current access code. If you do not know this information, you can find your account number and access code on your bill.

Once you are logged in, click the menu tab titled “Profile” which will be located in the top left corner of your account.

From here, input your new access code. This must be a minimum of 8 characters and must contain at least 1 uppercase letter and 1 number.

Confirm your new access code by inputting the same password and click “update”

If you need assistance updating your access code/ password please feel free to contact our Customer Service Department. One of our dedicated Customer Service Representatives will be happy to assist you.