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In case you missed the news, CARMA acquired Priority. Rest assured – You will experience a seamless transition. Click here to learn more.
After you’ve established an online account, log into your account to review your billing details, utility usage, payment options, and more. Suite metering is your solution.
Keep your account up-to-date with online banking and pre-authorized debit. We make it easy for your to pay your utility bills. You can also make a payment using your credit card through Paymentus. US properties only.
Are you moving in as a new resident or tenant? Or, are you packing up to go? Learn how to set up or close your Priority account. You’re one step away from a simple transition – complete your moving form here.
Are you moving out? Don’t forget to close your account when you’re packing up to go. We require notification of your move-out which can be done online or by mail. We make it easy for you to close your account with one easy step.
Learn more about what Priority is doing to help you get through this time of uncertainty. We make regular updates about COVID-19. Learn how we are helping to combat the fight against COVID-19.
Submetering Solutions from Priority
Once the electricity, water, or gas utility company delivers their product to your building, Priority Submetering Solutions works on your behalf.
Partnering with your Home Owners Association, landlord or building manager, we read the utility meters for your individual suite, track your usage accurately, and allocate costs based on how much you use. We’re also here to address your billing inquiries or other questions.
Tens of thousands of residents and tenants in condominiums, apartments, co-ops, commercial buildings and offices across North America count on us for reliable submetering solutions. You can too!

Residents & Tenants
The old way of utility billing — bulk metering — lumps everyone’s usage together. Based on their suite’s size, everyone pays a percentage. But, no one has an incentive to conserve. Submetering is smarter. It puts YOU directly in charge of your utility consumption. Each suite gets its own meter. Everyone pays their own bill. And, all that seek to conserve will pay less. How much can you save? On average, submetering for electricity reduces suite costs by up to 30%.
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