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After you’ve established an online account, log into your account to review your billing details, utility usage, payment options, and more. Suite metering is your solution.
Keep your account up-to-date with online banking and pre-authorized debit. We make it easy for your to pay your utility bills. You can also make a payment using your credit card through Paymentus. US properties only.
Are you moving in as a new resident or tenant? Or, are you packing up to go? Learn how to set up or close your Priority account. You’re one step away from a simple transition – complete your moving form here.
Are you moving out? Don’t forget to close your account when you’re packing up to go. We require notification of your move-out which can be done online or by mail. We make it easy for you to close your account with one easy step.
Our priority is your convenience. View our FAQs for answers to the questions we get asked the most by our customers. Access this page for quick resolutions to your questions.
Learn more about what Priority is doing to help you get through this time of uncertainty. We make regular updates about COVID-19. Learn how we are helping to combat the fight against COVID-19.
Submetering Solutions from Priority
Once the electricity, water, or gas utility company delivers their product to your building, Priority Submetering Solutions works on your behalf.
Partnering with your Home Owners Association, landlord or building manager, we read the utility meters for your individual suite, track your usage accurately, and allocate costs based on how much you use. We’re also here to address your billing inquiries or other questions.
Tens of thousands of residents and tenants in condominiums, apartments, co-ops, commercial buildings and offices across North America count on us for reliable submetering solutions. You can too!
Residents & Tenants
The old way of utility billing — bulk metering — lumps everyone’s usage together. Based on their suite’s size, everyone pays a percentage. But, no one has an incentive to conserve. Submetering is smarter. It puts YOU directly in charge of your utility consumption. Each suite gets its own meter. Everyone pays their own bill. And, all that seek to conserve will pay less. How much can you save? On average, submetering for electricity reduces suite costs by up to 30%.
What Our Customers Say
I want to express my gratitude for the prompt and great service we experience with Priority Submetering Solutions, on so many occasions. It is always a pleasure to deal with the company and we appreciate the smooth collaboration at different levels and for diverse topics.
- Dorin Abraham,
Crossbridge Condominium Services Ltd.
I enjoy working with the folks from Priority, they are quite conscientious in completing the projects.
- Charles Levine
Commodity Risk Management Energy Inc.
Our clients are satisfied with both sales and after sales services and the construction support was great during installation.
- Shannon Adams,
VP Design & Development
59 Project Management Inc.
Great experience and seamless transition. I am very pleased to be working with Priority.
- Tracey Goverde,
Priority Submetering made the transition from one house meter to individual condo unit metering very easy. They were informative and professional.
- Melissa Pimentel,
OHM Frederick Inc
Great experience as they make their customers a real priority.
- Jeffrey Katzman
We took the leap and went with Priority. Immediately we experienced and continue to experience a 20% reduction in the hydro costs billed to the corporation. We were so pleased when Priority was awarded the contract for our newest condominium.
- Anne Burgoon,
Eastern Ontario Property Management Group
We have been doing business with Priority for over 8 years now and they have become our preferred service provider for all of our submetering needs. They provide clear, concise invoicing for our tenants and address any and all issues from our tenants in a timely and professional manner. We have established an efficient working process between Priority and our accountants and property managers.
- Brian Venton,
Director of Property Management
Fieldgate Commercial Properties Ltd.
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