USA
Priority Submetering Solutions, LLC.
PO Box 95000-5990
Philadelphia, PA, 19195-5990
Customer Service 1-855-318-2204 x1
Business Sales and Quotes 1-855-318-2204 x2
Email: [email protected]
Canada
Priority Submetering Solutions Inc.
21 Simcoe Street South
Oshawa, ON, L1H 4G1
Customer Service 1-866-836-3837 x1
Business Sales and Quotes 1-866-836-3837 x2
Email: [email protected]
Customer Service Hours of Operation:
Monday to Friday, 8:00 am to 5:00 pm ET
Priority implements holiday hours. For a detailed list of modified hours and office closures click here.
Holiday Closures include New Year’s Eve, New Year’s Day, Family Day (Ontario, Canada), Good Friday, Victoria Day (Canada), Canada Day (July 1st), August Civic Holiday (Canada), Labor Day, Thanksgiving Monday (Canada), Christmas Eve, Christmas Day and Boxing Day (December 26th).
FAQs
Our priority is your convenience. The Priority FAQs page provides answers to the questions we get asked the most by our customers. Feel free to access this page for quick resolutions to your questions. If you can’t find the answer here, there are many ways to get in touch with our Customer Service team.
Get In Touch
You can chat with a customer service representative LIVE between 8:00 am and 5:00 pm ET, Monday to Friday. Click on the green box at the bottom right hand of your screen to begin.
Or contact us at any time by completing the form below; we will be sure to respond as soon as possible. Just select which department you’d like to reach from the drop-down menu below.