Priority – a division of CARMA Corp.

In July 2021, CARMA Corp. acquired Priority Submetering Solutions. As background, CARMA is an international submetering solutions provider. With 40+ years in the industry and offices across Canada, CARMA is recognized for its unwavering commitment to quality, service, and customer support. The combination of Priority and CARMA cements our position as one of the fastest growing submetering business in North America. Together, the combination of Priority and CARMA will enhance our quality of service and strengthen our Team to better service you – our customers and partners.

To learn more about CARMA, please visit and For more information on the acquisition, please see the press release here.

Upcoming CARMA/Priority Transition

What does this transition mean to you?

Over the next year, your submetering billing services will transition from Priority to CARMA. Rest assured – You will experience a seamless transition. You will be notified well in advance, and will receive a detailed communication outlining your payment methods and explaining CARMA’s billing portal. Equally important, you will not experience an increase in your Priority Administration Charges as a result of the transition.

In the meantime, if you have any questions, please feel free to contact us. Our dedicated Customer Service Representatives will be happy to address any of your inquiries! You can reach our Customer Service Department any time Monday – Friday, 8 a.m. – 5 p.m. EST. For email inquiries, please allow 3-5 business days for a response.

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