How Priority is Assisting Customers During The Covid-19 Pandemic

As the information regarding the Covid-19 pandemic continues to evolve, we want you to know that we are here to support you:

Payment Plans: Priority can offer a payment plan for those who have an account that is in arrears by more than one billing cycle. Please contact one of our Customer Service Representatives to learn more about our payment plan options.

If you are concerned about being able to pay your bill, we want you to know we are here to help you. Please contact Customer Service and see what options are available to you. You can do so through the following methods:

  • Chat with a Customer Service Representative online between 8:00 am and 5:00 pm ET. We have added more live chat users to help improve our response time during this period.
  • Email [email protected]
  • Our phone lines are open. Call 1.855.318.2204 x1 to speak with a Customer Service Representative between 8:00 am and 5:00 pm ET.

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