If you have just moved into a suite that is sub-metered by Priority, you will want to set up your Priority account. Be sure to notify your Property Manager and Priority.

Complete our Move-In form –  Priority requires that you submit your written notification by completing our move-in form. You can do this online or by mail.

Complete the Move-In form online: You can complete our online form and submit it directly through our website. To access the online form click here.

Please be sure to correctly fill in all the spaces on the online form to avoid any problems with setting up your account. Once you have input the required information, click “submit”. It will take up to 5 business days to process the form. You will receive your first invoice 4-8 weeks from the day of the form completion.

Opt-in for e-billing: Never miss a payment – within the online form you can sign up for e-billing to receive notifications that your bill is ready.

Priority Privacy Statement: We, at Priority, are committed to maintaining the accuracy, confidentiality, and security of your personal information. We use industry-standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. When completing a move-in or move-out form, Priority will ask for your ID. This is done to confirm and protect your identity regarding your account. For further details and to view our full privacy policy click here. 

Complete the Move-In form by mail: To notify Priority of your move-in by mail, you will require the hard copy forms. To download the hard-copy forms click here.

Please be sure to correctly fill in all the space on the hard copy form to avoid any problem with setting up an account. Once you have input the required information, you can send it to Customer service at [email protected] or by mail:

132 Walsh Rd.

Lindsay, ON

K9V 4R3

After we receive your form in the mail, it will take up to 5 business days to process the form. You will receive your first invoice 4-8 weeks from the day of the form completion.

Priority Privacy Statement: We, at Priority Submetering Solutions, are committed to maintaining the accuracy, confidentiality, and security of your personal information. We use industry-standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. When completing a move-in or move-out form, Priority will ask for your ID. This is done to confirm and protect your identity regarding your account. For further details and to view our full privacy policy click here.