Moving out of a Priority Sub-metered space

Customers are responsible for notifying Priority a minimum of 5 business days before their final move-out date in order for PRIORITY to arrange for a final meter reading and the transfer of the account to a new Customer. Move-out information must be received in writing in order to be processed with the appropriate forwarding information. Written notification of your move-out can be done so directly online, or via hard copy forms.


Should the Customer fail to notify Priority, they will be held responsible for all fees and charges for service to the premises that the Customer had occupied until the proper move out information is submitted. 

Close your account directly online

Complete and submit your Account Closure Notification Form Online

Be sure to fill in the form with the appropriate information and click submit to submit the written notification of your move-out directly online. It will take up to 5 business days to process the form. Your final bill will be sent to your forwarding address in 4-6 weeks from the day of the form completion.

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Close your account by mail

Submit your Notification of Account Closure By Mail or Email:

If you prefer, you can download the hard copy move-out form and submit your written notification of your move-out  by mail or email.

Click here for further details on how to set up your account by mail.