Electricity rates and charges can vary depending on your province. This page will help you to understand electricity prices in the province of Ontario.
For electricity rate inquiries regarding any other Canadian provinces please contact Customer Service.
How are the rates set?
The Ontario Energy Board is responsible for setting the electricity rates for our customers. These rates are set in accordance with the government’s Fair Hydro Plan Act. You can learn more about this act here.
The Ontario Energy Board (OEB) is the body that is responsible for setting the rates that appear on your bill. As an electricity customer, your pricing will fall into one of two categories.
- Time of Use pricing
- Tiered RPP pricing
See if you qualify for monthly credits to help lower your electricity bill through the Ontario Electricity Support Program (OESP) or learn more about the Low Income Energy Assistance Program (LEAP).
Ontario Electricity Rebate (OER)
Originally known as the 8% Provincial Rebate, the Ontario Electricity Rebate (OER) is a credit automatically applied to residential, farms and small business electricity customers. Typically, this rebate is adjusted in unison with RPP Summer and Winter Pricing.
Effective November 1, 2021, the Ontario government’s Ontario Electricity Rebate (OER) was changed to 17.0%. To view where this credit is applied on your Priority bill, please see #14 of our interactive tool.
Regulated Price Plan (RPP) Electricity Customers in Ontario
The OEB announced that electricity prices for households and small businesses will not change as of November 1st, 2021 under the RPP. The winter TOU hours and the change in the Tier threshold for residential customers did take place effective November 1st as usual. To read the OEB’s announcement click here, or see below for TOU and Tiered pricing.
RPP Time of Use (TOU) Pricing:
If you are a customer with Time of Use pricing, your bill will break down electricity usage into the three periods set by the Ontario Energy Board. These periods are on-peak, mid-peak, and off-peak. The three-time periods typically change twice a year on May 1st and November 1st. The electricity that is used on weekends and holidays is charged at the off-peak price all year long.
|Winter period hours
Nov. 1, 2021 – April 30, 2022
|RPP prices effective May 1, 2021 – April 30, 2022|
|Off-Peak||Weekdays 7 p.m. – 7 a.m.,
all-day weekends and holidays
|Mid-Peak||Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.||11.3 ¢/kWh|
|On-Peak||Weekdays 11 a.m. – 5 p.m.||17.0 ¢/kWh|
If you are a customer with Tiered RPP pricing, your bill will break down electricity usage into the two tiers set by the Ontario Energy Board. You will be able to use a certain amount of energy each month at a lower rate (Tier 1) and once that limit is exceeded the rate increases to the pricing set out in Tier 2.
|Price tiers||Summer tier threshold May 1st, 2021 – Oct 31, 2021||Tiered prices effective
May 1st 2021 – Oct 31, 2021
Customers of sub-meter providers:
If you live in a condominium or apartment that has its own individual meter and your bill comes from a company other than your electric utility, you are a customer of a unit sub-meter provider (USMP). Customers of USMPs cannot switch to Tiered prices. That decision can only be made for the building as a whole by the “master consumer,” who is the person that retained a USMP for the property. In most cases, the master consumer is the property manager, landlord, or condominium board.
Our team at Priority understands that as a customer of a unit sub-meter provider, your choices with respect to choosing tiered or TOU pricing are limited. Rest assured, if you currently reside in a condo or apartment setting, regardless of which rate structure your property manager, landlord, or condominium board has chosen, customers of Priority Submetering Solutions are still paying less than they would be directly through a utility company. Regardless of the pricing model, electrical consumption is significantly reduced when individual suite meters are installed. Our focus is on excellent communications, convenient payment options, and superior customer service.