Electricity rates and charges can vary depending on your province. This page will help you to understand electricity prices in the province of Ontario.

For electricity rate inquiries regarding any other Canadian provinces please contact Customer Service. 

How are the rates set?

The Ontario Energy Board is responsible for setting the electricity rates for our customers. These rates are set in accordance with the government’s Fair Hydro Plan Act. You can learn more about this act here.

See if you qualify for monthly credits to help lower your electricity bill through the Ontario Electricity Support Program (OESP) or learn more about the Covid Energy Assistance Program (CEAP)

The Ontario Energy Board is the body that is responsible for setting the rates that appear on your bill. As an electricity customer, your pricing will fall into one of two categories.

  • Time of Use pricing
  • Tiered RPP pricing

Updated Electricity Rates for Ontario Household and Small Businesses – Effective November 1st

In response to the pandemic, the Ontario government introduced the “COVID-19 Recovery Rate” – offering a fixed rate of 12.8 cents per kilowatt-hour applicable at all times of the day. The fixed-rate pricing was in place from June 1st to October 31st, 2020.

 

New electricity prices for households and small businesses effective November 1, 2020

The winter Time-of-Use (TOU) hours and winter Tier threshold for residential customers will remain in effect on November 1.

The total bill for a typical residential customer who uses 700 kWh per month will increase by about $2.24 or 1.97%, after accounting for the bill relief provided by the Ontario Electricity Rebate (OER), a total (pre-tax) bill credit that appears at the bottom of electricity bills. The Ontario government has increased the rebate from 31.8% to 33.2% effective November 1, 2020.

 

Customers of sub-meter providers: 

If you live in a condominium or apartment that has its own individual meter and your bill comes from a company other than your electric utility, you are a customer of a unit sub-meter provider (USMP). Customers of USMPs cannot switch to Tiered prices. That decision can only be made for the building as a whole by the “master consumer,” who is the person that retained a USMP for the property. In most cases, the master consumer is the property manager, landlord, or condominium board.

Our team at Priority understands that as a customer of a unit sub-meter provider, your choices with respect to choosing tiered or TOU pricing are limited. Rest assured, if you currently reside in a condo or apartment setting, regardless of which rate structure your property manager, landlord, or condominium board has chosen, customers of Priority Submetering Solutions are still paying less than they would be directly through a utility company. Regardless of the pricing model, electrical consumption is significantly reduced when individual suite meters are installed. Our focus is on excellent communications, convenient payment options, and superior customer service.

Time of Use Pricing

If you are a customer with Time of Use pricing, your bill will break down electricity usage into the three periods set by the Ontario Energy Board. These periods are on-peak, mid-peak, and off-peak. The three-time periods change twice a year on May 1st and November 1st. Electricity that is used on weekends and holidays is charged at the off-peak price all year long.

TOU price
period
Winter period hours
November 1, 2020, to April 30, 2021
TOU prices effective November 1, 2020, to April 30, 2021
Off-Peak Weekdays 7 p.m. – 7 a.m.
All-day weekends and holidays
10.5 ¢/kWh
Mid-Peak Weekdays 11 a.m. – 5 p.m. 15.0 ¢/kWh
On-Peak Weekdays 5 p.m. – 7 p.m. and 7 a.m. to 11 a.m. 21.7 ¢/kWh

Time of Use Rate Periods:


Tiered RPP Pricing

If you are a customer with Tiered RPP pricing, your bill will break down electricity usage into the two tiers set by the Ontario Energy Board. You will be able to use a certain amount of energy each month at a lower rate (Tier 1) and once that limit is exceeded the rate increases to the pricing set out in Tier 2.

Price tiers Winter tier threshold November 1 – April 30 Tiered prices effective

November 1, 2020, to April 30th, 2021
Tier 1
  • Residential customers: for the first 1,000 kWh of electricity used per month
  • Non-residential customers: for the first 750 kWh/month of electricity used per month
12.6 ¢/kWh
Tier 2
  • Residential customers: for electricity used above 1,000 kWh/month
  • Non-residential customers: for electricity used above 750 kWh/month
14.6 ¢/kWh