If you are an electricity customer with a life-threatening medical condition, and you depend on a medical device requiring a lot of electricity, you will want to complete our Medical Consent Form. Please feel free to also view our Medical Equipment Disconnection Policy.
Once you have completed your Medical Consent Form please send to [email protected], or mail to 21 Simcoe St. S. | Oshawa, ON | L1H 4G1
Ontario electricity customers may also want to apply for the Ontario Electricity Support Program (OESP) which offers a higher level of assistance for those who rely on an approved medical device requiring a lot of electricity.
The following at-home medical devices will qualify an applicant for a higher level of assistance:
- Kidney Dialysis Machine
- Mechanical Ventilators (invasive and non-invasive)
- Oxygen Concentrator