Natural Gas Rates in Ontario Effective July 1st, 2021

The Government of Ontario established the Distribution Rate Protection (DRP) program for residential customers.

On June 24, 2021 the Ontario Energy Board (OEB) issued a Decision and Order establishing the maximum monthly base distribution charge for eligible residential customers under the DRP program. This Decision and Order establishes the maximum monthly base distribution charge that utilities can charge an eligible residential customer for consumption on or after July 1, 2021. The maximum charge will remain at $36.86 per month. Click here for more information on current gas rates.

The OEB sets the rates for the natural gas used in homes and small businesses. They also approve the rates these utilities charge to deliver natural gas to you.

The OEB has provided this resource to help you understand your natural gas bill. We at Priority have also developed an interactive tool to help you understand the different line items and charges on your utility bills. We have outlined some common questions regarding natural gas rates below. For additional questions regarding your utility bills with Priority, please feel free to contact us.

How often does the Ontario Energy Board set new rates?

The OEB sets rates for natural gas 4 times a year. This is known as QRAM or Quarterly Rate Adjustment Mechanism.

Here is a quick video that further describes QRAM.

Do Utilities Earn a Profit on the Sale of Gas?

The OEB does not allow utilities in Ontario to earn a profit on the sale of gas. Utilities must pass through to residential and small business consumers the price they pay to buy natural gas on the open market, with no markup.

How does Priority Establish the rates on my bill?

Priority is not a utility provider therefore we do not establish the natural gas, electricity, water, or other rates listed on your invoice. For more information on rates please feel free to view this FAQ.

Do you know the difference between your Utility Provider and your Submetering Provider? Do you know who to contact during a power outage? Or who to contact when you have questions about your bill? Here is a quick read that explains the difference between the two, as well as who to contact for different types of questions/concerns.