If you have just moved into a suite that is sub-metered by Priority, you will want to set up your Priority account. Be sure to notify your Property Manager and Priority.
To set up your account, complete our Move-In form – Priority requires that you submit your written notification by completing our move-in form. You can do this online or by mail.
Set Up Your Account Directly Online
Complete and submit the Move-In form onlineTo set up your account, click here to complete and submit your move-in online.
Please be sure to correctly fill in all the spaces on the online form to avoid any problems with setting up your account. Once you have input the required information, click “submit”. It will take up to 5 business days to process the form. You will receive your first invoice 4-8 weeks from the day of the form completion.
Opt-in for e-billing: Never miss a payment – within the online form you can sign up for e-billing to receive notifications that your bill is ready.
Priority Privacy Statement: We, at Priority, are committed to maintaining the accuracy, confidentiality, and security of your personal information. We use industry-standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. When completing a move-in or move-out form, Priority will ask for your ID. This is done to confirm and protect your identity regarding your account. For further details and to view our full privacy policy click here.
Set Up Your Account by Mail or Email
Complete and submit the Move-In form by mail or emailSetting up your account online is the easiest option but if you prefer, you can set up your account by downloading our hard-copy move-in form and submitting it via mail or email.
Step 1: To download the hard-copy forms click here and download the appropriate form for your situation based on whether you’re moving in or out, and if you’re a residential or commercial customer.
Step 2: Complete the hard-copy moving form and submit. Please be sure to correctly fill in all the criteria on the hard copy form to avoid any problems with setting up an account. Once you have input the required information, you can send it to Customer Service:
Option 1: Email your hard-copy move-in form to [email protected]
Option 2: Mail your hard-copy form to Priority Submetering Solutions – A division of CARMA Corp. | 132 Walsh Rd. | Lindsay, ON | K9V 4R3
After we receive your form in the mail, it will take up to 5 business days to process the form. You will receive your first invoice 4-8 weeks from the day of the form completion.
Priority Privacy Statement: We, at Priority, are committed to maintaining the accuracy, confidentiality, and security of your personal information. We use industry-standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. When completing a move-in or move-out form, Priority will ask for your ID. This is done to confirm and protect your identity regarding your account. For further details and to view our full privacy policy click here.